Privacy Policy

Sparkle Blinds Pty Ltd
ABN:72 680 736 261
North Rocks, NSW, 2151
Last updated: 26th May 2025

 

1. Introduction

At Sparkle Blinds (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sparkleblinds.com.au (“the Site”) and when you engage with our products and services.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988.

2. What Information Do We Collect?

We may collect personal information from you in a variety of ways, including when you:

  • Visit our website

  • Place an order or make a purchase

  • Register for an account

  • Subscribe to our newsletter or marketing communications

  • Contact us via email, contact form, or phone

  • Interact with us on social media

The types of personal information we collect may include:

  • Name

  • Contact details (email address, phone number, address)

  • Delivery and billing address

  • Payment details (credit card details are processed securely and not stored)

  • Order history and preferences

  • IP address and browser information

  • Any other information you provide voluntarily

We may also collect non-personal information about website usage, such as pages viewed, time spent on site, and referring website, via cookies and analytics tools.

3. How Do We Use Your Information?

We use your information to:

  • Process and fulfil your orders and requests

  • Communicate with you about your order or enquiry

  • Respond to your questions, comments, or feedback

  • Send you marketing emails and updates (if you opt-in)

  • Improve our products, services, and website functionality

  • Analyse website usage and trends to improve user experience

  • Comply with legal and regulatory obligations

We will not sell or rent your personal information to third parties.

4. Disclosure of Your Information

We may disclose your information to:

  • Service providers and partners who assist us with website hosting, payment processing, order fulfilment, marketing, and analytics (e.g., Australia Post, courier companies, payment gateways, email marketing providers)

  • Government agencies or regulators when required by law or to comply with a legal obligation

  • Professional advisors (such as lawyers or accountants) as necessary

All third parties are required to maintain the confidentiality and security of your information.

5. Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather usage data. Cookies are small files placed on your device to help the site function and remember your preferences.

We may use third-party analytics services (such as Google Analytics) to collect and analyse anonymous traffic data.

You can disable cookies in your browser settings, but this may affect website functionality.

6. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes the use of secure servers, SSL encryption, and access controls.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Access to and Correction of Your Information

You may request access to, or correction of, your personal information held by us at any time by contacting us (see Section 11 below). We will respond to your request in accordance with Australian privacy law.

8. Marketing Communications

If you opt-in to receive marketing emails, you may unsubscribe at any time by clicking the “unsubscribe” link in our emails, or by contacting us directly.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any website you visit.

10. Contact Us

If you have any questions, concerns, requests, or complaints regarding our Privacy Policy or how your information is handled, please contact us:

Sparkle Blinds Pty Ltd
Email: info@sparkleblinds.com.au
Phone: 1300 046 908
Address: Unit 36, 2 Richard Close, North Rocks NSW 2151